Camp Cancellation Policy:
10 days notice of cancellation for a purchased camp week is required for a full refund. You will be ineligible for a full refund without 10 days notification.
Single Day bookings require 7 days notice of cancellation to be eligible for a full refund.
Camp days cancelled because of lightning, severe wind, beach evacuation or unsafe surf conditions will be made up on following weeks where space is available.
If a camper is unable to attend camp days due to an emergency situation, we will issue makeup days where space allows. Available space is not guaranteed but we will do our very best to accommodate everyone!
Cancelled or missed camp days DO NOT roll over into the following season.
Surf conditions are often unpredictable. If camp is not cancelled and water time is limited due to tides, wind & swell size, we spend time on ocean safety, beach exercises, practicing balance, yoga, games and crafts. We aim to have campers in the water as much as possible but safety is always the most important factor when determining day to day water time.
Our camp operates rain or shine. Some of the best surf conditions are during rain, but we evacuate the beach at the first reports of lightning storms. Parents are then called to pick up the campers.
There are no refunds issued for cancelled or missed camp days. There are no refunds if an injury occurs during camp and prevents the student from participating for the remainder of the purchased camp day, week or remainder of the purchased lesson. Students will be offered makeup days to use for the remainder of the season where space allows. Space is not guaranteed.
Cancellation Policy for Private Lessons:
No Refunds. Up to 48 hours before the scheduled lesson, customers may cancel or reschedule at no charge. After 48 hours customers are charged a $25 rescheduling fee. "No Shows" are charged full price.
If the instructor cancels due to weather, unsafe conditions or other circumstances, lessons can be rescheduled for no cost. No refunds.
Party Cancellation Policy:
Parties are non-refundable. Parties cancelled due to inclement weather or unsafe conditions will be rescheduled. Parties are eligible to roll over into the following season.